Privacy Policy

What we collect depends on how you use Closers. Most of it comes from the forms.

When you use a form on this site (applying as a professional, requesting a professional, or registering Closers Club interest) we collect your name, email, mobile number, metro, the credentials and playing record you share, your payout range, round details (course, date, tee time, occasion, notes), any photos or links you submit, and whether you opted in to updates. We use it to vet applicants, match and quote requests, and send the updates you asked for.

• Lead-form data. Everything described in the paragraph above, exactly as you submit it.
• Account data (invited users only). Accounts are invite-only during the pilot. If you have one: your name, email address, password (stored only as a secure hash), and account role.
• Golfer verification data. Notes from our review of an application: which public sources we checked (tour sites, event results, the PGA directory, GHIN or WAGR), any proof you send, notes from the live interview, and the approval decision. Closers does not currently run criminal or consumer background checks. Vetting means credential and playing-record review, a live interview, and manual approval. If we add background screening, we’ll get your written authorization first and update this policy.
• Photographs and video. Photos and video clips a golfer uploads with an application. We use them to vet the application and, only with the consent given at upload, on the golfer’s Closers profile and in Closers marketing (see below). They are taken down and deleted on request.
• Correspondence. Emails, texts, and calls between you and us about an application, a request, or a quote.
• Usage and log data. Standard server logs including IP address, browser and device type, pages visited, and timestamps, collected automatically when you access the Platform.

Nothing is charged through this site today, so we do not collect payment card or bank details through it.

We use personal data for the purposes below. Where privacy law requires a legal basis (for example, the GDPR or similar frameworks), the applicable basis is noted.

• Provide the Platform. Receive and review applications, match requests with approved golfers by hand, prepare quotes, and secure invited accounts. Basis: performance of a contract; steps taken at your request before a contract.
• Vet and verify Golfers. Conduct and document credential and playing-record review, the live interview, and the approval decision. Basis: steps taken at your request before a contract; legitimate interests in a trustworthy roster.
• Communicate with you. Send the messages you asked for: receipts for your application or request, replies, quotes, and, if you opted in, founding-member updates. Basis: performance of a contract; legitimate interests; consent for updates.
• Safety, security, and fraud prevention. Detect, investigate, and prevent fraud, abuse, and prohibited conduct, and protect users and the Platform. Basis: legitimate interests; legal obligation.
• Improve the Platform. Understand usage in aggregate to maintain and improve the service. Basis: legitimate interests.
• Legal compliance. Comply with applicable law and respond to lawful requests. Basis: legal obligation.

Your photos and video. Uploading photos or video requires you to confirm that you own them (or have permission to share them) and that Closers may use them on your Closers profile and in Closers marketing, including social media. Basis: consent. You can ask us to take them down at any time by writing to legal@closersgolf.com. We will remove them from the Platform and from accounts we control, and stop any new use, within a reasonable time; we cannot recall copies that others have already saved or shared.

We do not use your data to serve behavioral advertising or to build advertising profiles.

Closers uses Neon as its primary database and authentication provider. Your lead-form submissions, verification notes, and any account data are stored on Neon-managed infrastructure. Neon processes this data on our behalf under a data processing agreement consistent with applicable privacy law. Uploaded photographs and video are stored on Closers’s own servers and are not publicly served unless you have consented to their use on your profile or in marketing.

Authentication sessions are managed by Neon Auth. Session tokens are stored in secure, HTTP-only cookies in your browser. We do not use third-party tracking pixels or advertising SDKs.

Data stored in Neon is encrypted at rest and in transit. For details on Neon’s security and compliance posture, see neon.com/security.

We share personal data only as needed to operate the Platform, and only with the categories of recipients below. We require our service providers to protect your data and to use it only for the services they provide to us.

We may also share data in connection with a merger, acquisition, financing, or sale of assets, in which case we will require the recipient to honor this policy or notify you of any material change.

Closers does not sell your personal data, and we do not share it for cross-context behavioral advertising, as those terms are defined under the California Consumer Privacy Act as amended (the “CCPA/CPRA”) and comparable state laws. We have not sold or shared personal data for those purposes in the preceding twelve months. We do not use or disclose sensitive personal information beyond the purposes permitted under applicable law.

We keep personal data only for as long as needed for the purposes described here, then delete or anonymize it. General retention periods are below; we may keep data longer where required to resolve disputes, enforce our agreements, or comply with law.

Certain anonymized or aggregated data that no longer identifies you may be retained indefinitely.

Depending on where you live, you may have some or all of the following rights over your personal data:

• access the personal data we hold about you, and information about how we use it;
• correct inaccurate or incomplete data;
• delete your application, request, account, and associated personal data;
• obtain a portable copy of data you provided;
• opt out of any sale or sharing for targeted advertising (note: we do neither);
• withdraw consent where processing is based on consent;
• be free from discrimination for exercising your rights;
• appeal a decision on your request, where state law provides an appeal.

California (CCPA/CPRA). In the preceding twelve months, we have collected the categories of personal information described in Section 1 (identifiers, customer records, internet and network activity, and, for Golfers, professional information such as credentials and playing record) for the business purposes described in Section 2, from the sources described in Section 1, and disclosed them to the categories of recipients in Section 4. California residents have the rights to know, delete, correct, and to opt out of sale/sharing (which we do not do), and the right not to be discriminated against for exercising them.

Virginia, Colorado, Connecticut, and similar states. Residents of states with comprehensive privacy laws have the rights to confirm and access, correct, delete, obtain a portable copy, and opt out of targeted advertising, sale, and certain profiling, along with a right to appeal our decision on a request.

Florida. Florida residents may have rights under the Florida Digital Bill of Rights, including to access, correct, delete, and obtain a copy of personal data, and to opt out of the sale of personal data and certain targeted advertising.

To exercise any of the rights above, email us at legal@closersgolf.com with your request. You may use an authorized agent where the law permits.

To protect your data, we will take reasonable steps to verify your identity before acting on a request, typically by confirming control of the email associated with your account and, where needed, matching request details to our records. We will respond within the timeframe required by applicable law. We will not discriminate against you for exercising your rights. If we decline a request, we will explain why, and, where the law provides, you may appeal by replying to our response.

Closers uses cookies for a limited purpose: to maintain an invited user’s authenticated session after they log in. These are first-party, HTTP-only session cookies set by Neon Auth. They are not used for advertising, cross-site tracking, or analytics beyond basic server logs. Our Cookie Policy describes them in full.

You may disable cookies in your browser settings. The public pages and forms work without them; signing in to an invited account does not.

We use administrative, technical, and organizational measures designed to protect personal data, including encryption in transit and at rest for data stored in Neon, HTTP-only session cookies, hashed passwords, access controls, and least-privilege practices for who can access data.

No method of transmission or storage is completely secure. While we work to protect your data, we cannot guarantee absolute security, and you share information with us at your own risk. If you have an account, protect it with a strong, unique password.

If we become aware of a security incident that compromises your personal data, we will investigate promptly and notify affected users and applicable authorities as required by law, without undue delay, describing what happened and the steps you can take.

Closers is operated in the United States, and the Platform’s data is hosted in the United States. If you access the Platform from outside the United States, you understand that your data will be transferred to and processed in the United States, where data-protection laws may differ from those in your location. Where required, we rely on appropriate safeguards for such transfers.

Closers is not directed at children under 18 years of age, and we do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently collected data from a minor, contact us at legal@closersgolf.com and we will delete it promptly.

We may update this Privacy Policy from time to time. Revised versions will be posted with an updated effective date. Material changes will be communicated by email to the address you gave us. Continued use of the Platform after the effective date constitutes acceptance of the revised policy.

Questions, requests, and privacy-rights inquiries may be sent to legal@closersgolf.com. Closers is a brand of VantaTour (not yet registered), operating in Palm Beach County, Florida; if you need a mailing address for a formal privacy request, ask at that email and we will provide current details.